FAQ: Payroll

Payroll FAQ

Q: When will I receive direct deposit?

Deposits are received on the Friday following the week ending date.

Q: How can I send my timesheet?

Once signed by both you and your supervisor, timesheets can be faxed to 416-622-3731 or 1-866-402-7717. Timesheets can also be scanned and emailed to lindad@cadrestaff.com

Q: Do I need to send an invoice with my timesheet?

Only Independent and Incorporated Contractors must send an invoice with their timesheet. The invoice must include your company name, address and GST number.

Q: When are timesheets due?

Timesheets must be signed and sent to our office no later than Monday for the previous week.

Q: If I can’t get a signature by Monday, what is the deadline to get paid?

Payroll is processed each Tuesday afternoon. Timesheets received before 2pm on Tuesday will be processed for payment on the Friday. Payment cannot be guaranteed for timesheets received after 2pm on Tuesday.

Q: What happens if I miss the Tuesday deadline?

Your pay will be processed with the next week’s payroll.

Q: Do statutory holidays affect the payroll schedule?

Because payroll is processed on Tuesdays, most holidays do not affect the payroll schedule. However, when a holiday falls on Tuesday or Friday, timesheets will need to be submitted early in order for deposits to arrive on schedule. Notice of early timesheet submittals will be given in advance.

Q: How do I get my pay statement?

Statements can be emailed or mailed. If you wish to have your statements emailed, you will need to advise us of your preferred email address.

Q: Who do I contact with payroll questions?

Please contact Linda Duncliffe at lindad@cadrestaff.com or Ahmed Dewan at dewana@cadrestaff.com. Their phone numbers are 416-849-4994 or 1-866-332-2373.

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